Frequently Asked Questions

What if I can't log in to Pattern Finder?

If you forgot your password, please click on the “Forgot Password” button located below the sign in form for further assistance.

If you have the correct log-in information and have already tried resetting your password, please email us at support@cmlviz.com for technical support or to make sure your subscription is in good standing.

What number of days value does the RSI technical indicator use?

Pattern Finder's default for the RSI technical indicator is 14 day RSI.

What is the anchor point for AVWAP and how many days is it looking back?

The AVWAP in Pattern Finder is anchored to the front of the chart you are viewing and looks back 30 days.

Why am I not seeing Skew and Kurtosis data?

Skew and kurtosis data will reflect "0" between 12 am and 6 am EST.

If you have questions about data for a specific ticker, please provide the ticker and any additional details via email to our Support Team and they will be happy to assist you!

What real-time data is provided by Pattern Finder?

Pattern Finder provides real-time stock price and change as well as daily stock volume.

Data is provided by Xignite and Factset, two award winning data providers.

Why are PnL Zones missing?

If Pattern Finder is not able to define both an upside and downside zone, then we will not show a zone.

If you have questions about why zones may not be showing on a specific chart, please email the details to support@cmlviz.com and our team will be happy to assist you.