---
title: "Frequently Asked Questions"
slug: "frequently-asked-questions"
tags: ["Return Asymmetry", "Tail", "Volume Weighted Average Price", "Relative Strength Index"]
updated: 2025-01-09T14:31:43Z
published: 2025-01-09T14:31:43Z
canonical: "patternfinderhelp.cmlviz.com/frequently-asked-questions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://patternfinderhelp.cmlviz.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

**What if I can't log in to Pattern Finder?**

> If you forgot your password, please click on the “Forgot Password” button located below the sign in form for further assistance.
> 
> 
> If you have the correct login information and have already tried resetting your password, please email us at support@cmlviz.com for technical support or to make sure your subscription is in good standing.

**What data is used on last candle?**

> The final candle on the stock chart (today's date) uses real-time data. This data is updated every 5-10 seconds.
> 
> 
> Depending on your selected chart time frame, you may not see this candle move.
> 
> 
> To test whether the real-time data is updated, you can navigate to the 1 day (1D) time frame and you will see a new candle every 60 seconds during trading hours.

**What does "Learning from Models" mean?** ![image.png](https://cdn.document360.io/4cbc05cb-225b-45bc-957f-c900a89c7b4d/Images/Documentation/image%2864%29.png)

> This will appear as you are loading a new chart or changing chart settings. This is when our system is analyzing and charting your selections, including trends.

**What is the pulsing blue circle?**

<center data-tomark-pass=""> 
<p><video width="300" height="300" src="https://cdn.document360.io/4cbc05cb-225b-45bc-957f-c900a89c7b4d/Images/Documentation/Untitled%20video.mp4" controls="">
            Your browser does not support the video element.
    </video></p>
</center>

> This blue circle represents the inflection point, a specific price level or market condition where a significant change in the direction or momentum of an asset's price occurs. It is a critical turning point that traders watch closely as it often signals a shift in trend or a reversal.

**What number of days value does the RSI technical indicator use?**

> Pattern Finder's default for the RSI technical indicator is 14 day RSI.

**What is the anchor point for AVWAP and how many days is it looking back?**

> The AVWAP in Pattern Finder is anchored to the front of the chart you are viewing and looks back 30 days.

**Why am I not seeing Skew and Kurtosis data?**

> Skew and kurtosis data will reflect "0" between 12 am and 6 am EST.
> 
> 
> If you have questions about data for a specific ticker, please provide the ticker and any additional details via email to our Support Team and they will be happy to assist you!

**What real-time data is provided by Pattern Finder?**

> Pattern Finder provides real-time stock price and change as well as daily stock volume.
> 
> 
> Data is provided by Xignite and Factset, two award winning data providers.

**Why are PnL Zones missing?**

> If Pattern Finder is not able to define both an upside and downside zone, then we will not show a zone.
> 
> 
> If you have questions about why zones may not be showing on a specific chart, please email the details to support@cmlviz.com and our team will be happy to assist you.